Privacy Policy

This Privacy Policy explains how Local Growth Desk LLC ("Local Growth Desk," "we," "us," or "our") collects, uses, and shares information when you visit our website, request an AI Opportunity Audit, or engage our services. This page is maintained by Local Growth Desk LLC to answer common privacy questions about our marketing site and AI services.

1. Information We Collect

We collect information in three ways:

• Information you give us: name, business name, email, phone number, website, industry, and answers you submit through our AI Opportunity Audit or contact forms.
• Information collected automatically: IP address, browser type, device type, referring page, and interaction data collected through cookies and standard web analytics.
• Information from service integrations. When you engage us for AI Receptionist, AI Follow-Up, Google Business Profile management, or reputation services, we may process call metadata, contact records, calendar events, and CRM data solely to deliver those services.

2. How We Use Information

• Deliver the AI Opportunity Audit and return your custom score and recommendations.
• Provide, operate, and improve our AI Receptionist, AI Follow-Up, GBP management, and reputation services.
• Respond to inquiries and provide customer support.
• Send service updates and, where permitted, occasional educational or marketing communications you can opt out of at any time.
• Comply with applicable law, enforce our terms, and protect our rights and users.

3. Sharing of Information

We do not sell your personal information. We share information only with:

• Service providers that help us operate the site and services (hosting, analytics, email delivery, voice AI, CRM, calendar, and telephony vendors) under confidentiality obligations.
• Legal or regulatory authorities when required by law, subpoena, or to protect the rights, property, or safety of Local Growth Desk, our customers, or others.
• Business transfers in the event of a merger, acquisition, or sale of assets, subject to this Privacy Policy.

4. Cookies & Analytics

We use cookies and similar technologies to keep the site secure, remember preferences, and measure traffic. You can control cookies through your browser settings; some site features may not function without them.

5. Communications & SMS

If you engage our AI Follow-Up or AI Receptionist services, you and your customers may receive SMS or email communications on your behalf. We only send messages tied to legitimate business interactions the recipient has initiated, and every message includes clear opt-out instructions.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect information. No system is 100% secure, and we cannot guarantee absolute security of any information transmitted to or from the site.

7. Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your personal information by contacting us as described below.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information, and to opt out of certain uses. To exercise these rights, contact us at the address below.

9. Children's Privacy

Our services are directed to business owners and operators. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Continued use of the site or services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

Local Growth Desk LLC
Email: privacy@localgrowthdesk.com